Privacy & Policy
Our promise to every patient
The Vijay Eye Care Hospital states its commitment to respecting your privacy and protecting the information it receives from you, adhering to government guidelines in India.
1. Data Collection
The hospital may collect personal information, including:
Contact Details: Name, email address, and phone number.
Demographic Details: Gender, date of birth, and residential address.
Financial Details: Insurance policy details (carrier and plan).
Medical/Health Records: Medical history, conditions, diagnostic reports, prescriptions, and medication.
Other Information: Any other information voluntarily chosen to be provided.
2. Usage of Information
The information you provide is primarily used for:
Patient Contact: For communication regarding your care.
Service Provision: To provide medical services and respond to your requests.
Management: For purposes like invoicing, recruitment, and cataloguing.
3. Disclosure of Information
The Eye Foundation adheres to a strict policy regarding disclosure:
Legal Obligation: Information is disclosed when demanded by Indian law (e.g., government authorities or court orders).
No Selling/Renting: They do not sell or rent patient information to any third parties for marketing or any other intentions.
4. Data Security
The hospital has implemented standard technology and operational security measures to protect personal information from loss, misuse, alteration, or destruction.
Access to sensitive personal information is restricted to authorized personnel who have agreed to maintain confidentiality, security, and integrity of this information.
Disclaimer: They explicitly disclaim liability for breaches caused by hacking or misuse by third parties, as no system is 100% secure.
5. Modification and Grievances
Modification: The Eye Foundation is at liberty to make changes to its Privacy Policy without prior notification at any point in time.
Grievances: In case of grievances or concerns, a specific email address is provided for contact.